24-hour crisis line 1-800-799-7233 · free, confidential, anyone
Public

The collective · 6 agencies across North Carolina

Someone answers, every hour of every night.

Shelter, court advocacy, counselling, and a crisis line that never closes — for anyone affected by domestic violence, sexual assault, stalking or trafficking.

1 January to 30 June 2026

What that looked like.

1,818
people served
5,136
crisis line calls answered
No record is kept of who called.
11,989
safe bed nights
4,723 of them for children.
424
requests for shelter we could not meet
This is the number we are asking you to change.

The gap

424 times, someone asked for a bed and there was not one.

People served, all services 1,818
Requests for shelter we could not meet 424

319 of those were turned away because every bed was already full.

These two bars count different things and are shown at the same scale only to give the second one its weight: the left is people served across every service, the right is requests for a shelter bed that could not be met. We do not publish a “people sheltered” figure, because counting nights — which is all a shelter census can honestly do — cannot tell you how many separate individuals those nights belonged to. A turnaway is the figure most funding reports never ask for, and the only one that describes what more money would actually buy.

23% of nights full

Capacity

Roughly one night in 4, a shelter in this collective had no bed left to offer.

247 of 1,086 shelter-nights across 6 organisations were at full capacity during 1 January to 30 June 2026.

A shelter at capacity does not stop the phone ringing. It changes what the advocate on the other end is able to say.

Who those beds held

39% of every safe night was slept by a child.

Children arrive with a parent and are counted separately because their needs are separate — school transport, childcare, a bed of their own. Funding that assumes a shelter serves adults is funding that runs out.

Beyond the shelter door

Most of this work happens before anyone needs a bed.

5,136
crisis line calls answered

Answered at any hour, by a person. No record is kept of who called — not a number, not a name.

5,075
people reached through prevention and education

In schools, churches, clinics and workplaces — the work that reduces the number at the top of this page.

Where these numbers come from

Counted once, at the source, and checked three times.

If you are going to quote these figures, it matters how they were produced. They were not assembled from spreadsheets emailed to a central office.

  1. Counted where the work happens

    Each organisation records its own bed nights and turnaways on its own server. Nothing about the people served ever leaves that building — not a name, not a date of birth, not an identifier, not even a scrambled one.

  2. Reduced to counts, small counts hidden

    What leaves is whole numbers for a closed period. Any figure below five becomes “fewer than five”, and a second figure in the same group is hidden with it so the first cannot be recovered by subtraction.

  3. Signed by the organisation that produced it

    Each organisation signs its own figures with a key only it holds. Those signatures travel with the numbers all the way to this page.

  4. Re-checked and re-added here

    This site verifies every signature independently and adds the totals itself rather than trusting the total it was handed. If one figure had been altered anywhere, this page would publish none of them.

Some totals appear as a range. That is not vagueness — it is the arithmetic of protecting people. A hidden count is never treated as zero, because that would erase the very people the protection exists for.

Reporting this period

6 organisations, one set of figures.

  • Safe Harnett
  • Lee County Dvsa
  • Moore Family Refuge
  • Sampson Safe Haven
  • Hoke County Hope
  • Cumberland Care

The gap is the whole story.

Every dollar of new funding is spent against the number in red first.

Fund a bed night Talk to us about a grant

For funders and partners

See the system these numbers come from.

A guided walkthrough of how member organisations record bed nights and turnaways, how the figures on this page are produced, and how they are verified before publication. About thirty minutes, or click through it at your own pace.

Open the guided demo

The demo uses figures from fictional counties. It contains no record of any real person — there is no such record for it to show.